Private medical insurance
Using Your Western Provident Association (WPA) Policy for Physiotherapy at Bluebell
WPA policies typically include physiotherapy under outpatient cover. WPA is known for a simple, member-friendly claims process — you can usually self-refer without a GP visit, and many members submit their own invoices for reimbursement.
How the WPA Claims Process Usually Works
- 1
Call WPA on 01823 623 000 or use myWPA online — tell them you'd like to claim for physiotherapy.
- 2
WPA will confirm your cover, any excess, and whether pre-authorisation is required (often not for standard physio).
- 3
Book at Bluebell and pay at your appointment (or ask us to invoice WPA if your policy allows direct billing).
- 4
Upload your receipt to myWPA. Reimbursement is usually within a few working days.
Insurer networks and cover rules change over time. Always confirm your current cover directly with WPA before your first appointment — or call us on 01634 757123 and we'll walk you through it.
WPA Physiotherapy — Common Questions
Do I need pre-authorisation for physiotherapy with WPA?
For most WPA policies you can just book and claim afterwards — but for shockwave, extended courses of treatment or higher-cost interventions, call WPA first to confirm.
How quickly does WPA reimburse?
myWPA reimbursements are usually processed within 3–5 working days once your invoice is uploaded.
Does WPA cover sports massage?
WPA typically covers physiotherapy including hands-on soft-tissue work delivered by a physio. Standalone sports massage from a non-physio isn't usually reimbursable.
Can Bluebell invoice WPA directly?
Some WPA plans allow direct settlement; others prefer you claim it back. Call us on 01634 757123 with your policy and we'll set up whichever route WPA prefers.
Is there a session cap?
WPA policies have annual outpatient limits rather than per-condition caps. Check yours in myWPA before we plan a long course.